Biggar Arts Privacy Policy
Arts at Loaningdale
Biggar Arts, Loaningdale House, Carwood Road, Biggar, ML12 6LX
info@artsatloaningdale.org
The type of personal information we collect:
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Financial information entered by you on TicketSource will not be stored either by Biggar Arts or by TicketSource. TicketSource’s own privacy policy can be viewed here.
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You have been in touch with us
- You have purchased tickets for an Arts at Loaningdale event via TicketSource
- You have signed up to be on our email mailing list.
We may need to pass your information to other people and organisations that provide the service, for example, our booking office agent (Ticket Source) and our email marketing service provider (“MailChimp”) to update mailing list subscribers on our latest news and activities. These providers are obliged to keep your details securely and use them only to fulfil your request.
We will never pass on your personal details to a third party without your explicit consent, unless legally required to do so or where permitted under the DPA or GDPR.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting info@artsatloaningdale.org
- If we have a legitimate interest. We may need to contact you about any changes to events for which you have purchased tickets.
How we store your personal information :
Your information is securely stored.
Email addresses registered to our mailing list will remain on it indefinitely; anyone who has subscribed to our mailing list is free to unsubscribe at any time by clicking the link on the email footer. We will also keep personal information including names, telephone numbers and email addresses not registered to the mailing list for twelve months. We will then delete your information.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@artsatloaningdale.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
Arts at Loaningdale, Biggar Arts, Loaningdale House, Carwood Road, Biggar, ML12 6LX
info@artsatloaningdale.org
You can also complain to the Information Commissioner’s Office if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Arts at Loaningdale 